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I think next time I will just buy a slightly better model instead of this one. Notice that this is a "corded" shaver. I have it for about an year now but when I was trying to clean it today, it suddenly pop out all the parts and now I'm having big trouble to putting it back. It is made in China and the build quality is just so so. For the price I think it's a good buy but if you are looking for more reliable shaver, I would suggest that you look for other Phillips models.
As for the product itself, it's nothing special. They are unable to answer a simple question regarding their own product. Philips Norelco has no grasp of the concept of customer service. Short corded, half A'd shaver. They are unwilling to lift a finger to try to find out the answer or assist a customer in any way. I guess it hasn't dawned on them that their income comes from customers and that customers who are treated rudely will not continue to buy their products. Lot's of companies make them, some for less. Some probably even have customer service.
Manual cleaning on a weekly basis is sufficient, and simple to perform. After years of buying high end Norelco cordless shavers--most of which are now made in China--and rarely using them in cordless mode, I decided to try this shaver. I have a medium thick beard, and its Reflux Plus heads deliver a shave nearly as close as the much more expensive Norelcos. One quality issue: the cord's female end does not fit on the prongs as securely as one would like, and occasionally detaches during shaving. Overall, however, this is a very good shaver and delivers very good value.
I bought this razor while on sale and it is an outstanding buy. Very low price. When I first turned it on it sounded so quiet that I thought it couldn't have much power but I was wrong. Works great so we bought 3 more for our older grand sons for Christmas presents.
If you don't really need a shaver with a battery, this is a great buy. It's very light, extremely quiet, easy to clean, and gives a nice close shave. I've used Norelco shavers for over 40 years and this is my all-time favorite.
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